Reviews

8/10

We have used Hometurf for the last couple of years and we are so happy with the service and the results, than we keep coming back! Our lawn is the best on the street! It is green, weed-free and generally healthy. Great service equals great results!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

You're right, great service does equal great results! We're so happy to hear the hard work is reflected during each visit.

1/10

We hired Chris Templeton from Templeton Construction and Renovation to do a renovation of our bathroom. He first showed up one evening at our home with a contract for us to sign. We had not seen the contract before (he did not send it to us by email to review). We signed it without reading it, which was our mistake, but we felt pressured to do so. The morning of the day the job is scheduled to start, I get an email that our bathroom cabinet is not done. Some excuse about the carpenter. Fine. He said he is going to look for a better one for us. Even though he boasted to us that we would have an "hand made" cabinet. He goes to some stores and take some pictures of the cabinets. This is after days and days of trying to get him to start the job. We finally just pick a cabinet from Home Depot. Well, he failed to mention to us that it would not fit our bathroom. He later blamed us that "we chose the cabinet". Now we have a cabinet in our bathroom where we cannot even open two drawers. In the end the work was sub-par at best. He said he gave us a "discount" on the price, but for the quality of work, we were the ones who got ripped off. It also took several weeks of emails and phone calls to get us to come back to the house to find some caulking that he failed to do properly the first time. Terrible experience. Warning - he does handyman work as well. He boasts that his senior clients love him.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
Was this review helpful?
0/10

We wish we had never chosen Door Gallery. A door was delivered to our home damaged and we were expected to receive it and still have it installed. I could not believe it. They finally agreed to take the door back and fix it. A second time they delivered the door damaged (scratched up) and again I was expected to accept it and they showed me the touch up pain they would use to fix it. Again, I was expected to pay and have installed a damaged door. Needless to say, I sent the door away again. Al came to my house and to try and convince me to just have it installed. At that point, I asked for my (deposit) money back but was denied. A third time the door was delivered and installed with significant scratches, but at that point it was in my doorway. I had no choice but to let them use their "nail polish" paint to paint over the scatches. What I am most disppointed in door gallery was that I was made to feel like a "difficult" customer because I was refusing damaged goods. We will never chosen Door Gallery again and wish we had not found them. UPDATE: We purchased a door from Door Gallery (aka Hollywood Doors) approximately two years ago. We purchased the door from Al directly. Some two years later, the door is in very poor shape. The paint job on the door was so poor, that the paint has been peeling off. We immediately contacted Al and indicated our concerns with the door and the quality of the paint. It is important to note, that our front door in question is “set into” the front of our house, protected on all sides by roofing and is not exposed to any direct weather elements (i.e. snow, rain, ice, etc.). After very many phone calls to the Door Gallery office, Al indicated that he would come to our house in the spring time to “take a look at our door”. In the spring of 2014, we began contacting Al again, through phone and email to set up a time for him to come by to look at the door. After very many phone calls, we never received a response back. When we did receive a response back, it was highly unprofessional. Al indicated to us not to call him because he was “with clients”, but he never set up a time to come and look at our door, as he previously indicated he would. We recall one time in particular, where we called Al, he answered and then said “go write something on “Homestars” and quickly hung up. In fact, we have looked up both “Door Gallery Ltd.” and “Hollywood Doors” on Homestars.com and have read about the numerous people who have purchased defective products and received no help or customer service in return. Poor business practice is clearly evident. We have reviewed the warranty given on the back of our receipt and it indicates that “Workmanship of all Windows & Doors are warranted for a lifetime from the date of installation”. Stay away from this company. Look them up on the Better Business Bureau website, and you will also see their "F" rating.

Approximate cost of services:
$3,000.00
4 of 4 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your feedback and we are deeply sorry that you weren't pleased with the services provided from Door Gallery. Our goal is to treat all our customers with full respect and complete top-notch services. We will always work hard, professional, and carefully to meet all of our customers' needs.