I had new countertops installed and of course plumbing isn’t included. My countertops were installed on Friday and I called Mr Mike’s plumbing to come and install/connect all the plumbing for Sunday so the silicone could settle. I thought I would get a certified plumber to come out and do the job. Mr Mike’s customer service agents were very polite and took down all my information and told me someone would be there between 8 am - 1 pm Sunday. It was convenient for me as I work during the week and am not at home. They called me Saturday to confirm and then Sunday 30 min prior to coming they called to say they were on their way. So far so good. Jason arrived at 9:30 am and that’s when the unbelievable story starts. I told him I had just installed the countertops in the kitchen and bathrooms. His first question was “who’s going to connect your sewer pipes. I just looked at him, that’s why I called you! I told him you are. I need all my plumbing connected and working. He says ok and sits down at the dining room table and starts typing on his iPad. 10 minutes later he comes to me with the quote. He hasn’t even looked under the sink to see what needs to be done. I supplied my own faucets which he said they would not warranty, understandable. The rest of the work would be guaranteed. Fabulous. Then the quote comes….$2,227! If they supplied the faucets $4,447! I asked him is this a joke!? To connect the kitchen faucet the quote was $400. The bathrooms were $300 each. That is just to put in the faucet. This is not the pipes. I told him to forget it there is no way I was going to pay nearly $2,500 to get my plumbing connected again. I’ve had plumbing done in my home before this isn’t my first rodeo. He said he’d talk to his boss and see what they could do. He came back and said they’d take $400 off. I said forget it! I felt taken advantage of being. woman, as if I didn’t know anything. I told him there was no way I would entertain that not even for a second. He didn’t even look to see if the existing pipes could be used. He just assume they would need to be rebuilt. What material are they using. Last time I checked that material was a few dollars at home store. How much do they charge for labour $500 an hour! A professional plumber would take him no time to do it. After he left I went upstairs and connected the two bathrooms myself. It took me 10 minutes each. I was able to install the kitchen faucet which took 10 minutes as well but unfortunately the existing piping is a bit too short for the new sink. I will have to get a plumber but NOT Mr Mike’s plumbing. Insane pricing! Beware before you book your appointment. A few hours later they called to see how satisfied I was with the service. Are you kidding me!? I would recommend if you’re looking for a plumber you skip calling Mr Mike’s. I’m still in shock.
- Approximate cost of services:
- $2,500.00