Neil

Not only are we very happy with the performance and quality of our recently installed hot tub, we are more than happy with the initial and ongoing support that we had received from master spas notably Alfred and Shawn. They are incredibly responsive and detailed with the support they’ve been able to provide. I would not hesitate to recommend master spas to anyone who is interested in purchasing a hot tub.

Fred was one of three electricians that I called for an estimate related to the above project. Fred was by far the most thorough when undertaking the estimate and explained in detail the work involved. Based on this and a very reasonable estimate, Fred was awarded the job. Fred showed up on site on four different and was very reliable arriving each time when he previously indicated he would. He and his partner did very good work and I would recommend Fred in a heartbeat.

After spending more than $4K with them, I've been trying to get a shower diverter part for a couple of months. They initially ordered the wrong part when it was evident what the correct part was from the pic I sent them. I've emailed them 3 times for an update and nothing as they've gone radio silent. Not impressed! Will be very reticent recommending this outfit.

"We engaged Alan, who converted our 3 bedroom home into a lovely 4 bedroom home with a beautiful ensuite and walk-in closet. The job came in on time and on budget. We were thoroughly impressed by Alan's attention to detail and his ability to deliver as promised. When there were some minor repairs following the completion of the renovation, they were addressed in a very timely manner. We have, and will continue without hesitation, to strongly recommend Alan to others. His service and work is unparalleled!" Kim & Neil

I called Drainworks this morning and they sent a qualified technician (Mike Dunn) to my house within an hour. He was courteous, efficient and clean. I won't hesitate to use Drainworks again and will certainly recommend them.

Disapointing follow-up has tainted an otherwise solid job. Marty promised to replace a damaged drawer a week after installation. 5 weeks later and after leaving a number of messages without receiving a return call, my frustration level keeps climbing.