These guys came out to help me start up my hot tub which I took over as the owner of a new house. They didn’t charge me which was very kind of them. They explained some basics of the hot tub and took a lot at the parts to make sure it’s in working order. I would definitely work with them again.
Thank you so much for the kind words!
Alfred was extremely helpful in selecting the perfect hot tub for our cottage. He has also been great responding to questions and helping to ensure the chemical levels are perfect. It was a challenging installation due to the location but the delivery team was amazing.
Hey Kent, it was a pleasure helping you out. Thank you for the kind words!
Excellent communication and service/ support. This was my first time working with Master Spa Toronto and they made it go very smooth. If your looking for a high quality product and great support/service, I recommend you give them a chance to win your business.
Thanks for the praise! Look forward to continuing the service!
I dealt with Alfred at Premium Wholesale in Mississauga in the summer of 2018. MY TS8.25 was delivered and put in service on October 1st last year and I couldn't be happier with the tub and the after sale service.
It really is true with hot tubs that you need a good dealer who will provide great after sale support. I've had a couple of minor issues that were dealt with quickly and effectively. For example in the dead of winter last year I cracked a diverter valve on a Friday afternoon and called Alfred. He had a technician there by 10am the next day (Saturday) and the problem was fixed lickety-split.
The jetting in my hot tub is da bomb and the service by PW is equally great. Highly recommend Premium Wholesale!!
Thanks Andrew, Appreciate the kind words! Enjoy the tub!
Not only are we very happy with the performance and quality of our recently installed hot tub, we are more than happy with the initial and ongoing support that we had received from master spas notably Alfred and Shawn. They are incredibly responsive and detailed with the support they’ve been able to provide.
I would not hesitate to recommend master spas to anyone who is interested in purchasing a hot tub.
Appreciate the kind words! Look forward to continuing our service!
Very professional and quick to respond to questions .. We purchased our resistance pool many years ago and they keep it in prefect condition.
This is great feedback for this wondering about the long term relationship. We pride ourselves on constant improvement
Master Spas Toronto has been fantastic to work with for our backyard Spa. We’ve had it
for almost 2 years and they are always friendly when it comes to any questions we’ve had and we’re very quick to handle the couple of service calls we’ve needed.
Thank you so much for the great review! Look forward to continuing our service with you.
I bought a very nice 5 person 8x8 floor model hot tub from these folks, when I first got to the show room ,I had my son with me, and they let us climb in and out of the dry tubs to see which we liked best, they explained all the options and price differences. they were very knowledgeable. the folks that dropped it off were awesome, had it up the driveway and onto my pad in no time did some explaining and were on their way.
Thanks for the kind review. Enjoy the hot tub
At Master spas of Toronto, we have helped thousands of families escape their hectic lives. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. We choose to offer our customers an unparalleled selection and value from a host of top brands which can be readily seen by visiting any of our Ontario warehouse showroom locations in Kitchener, Waterloo, Mississauga, Toronto or Barrie. With over 35 different spa models on display you will never have to buy from a picture. Buying wholesale direct gives our customers the best value and you can always rest assured that your purchase will be backed by the expertise and support of our service staff.