We have been with Deluxe Alarms since 2006. From the very first day, we have been very satisfied with their service. The system works well and the customer service is very prompt and courteous if ever we have had to call and ask a question. We were so happy that I referred them to my parents and they are now with Deluxe Alarms as well. My parents are very happy with the service. I would recommend them for sure!