Reviews

10/10

Thank you Awards Plus for your prompt, clean and reasonably priced work. Will came and was professional and skilled. He was very willing to answer all my questions. I even had a question a few days later and Alex relayed the message and he called me that day. I really appreciate having this kind of service. Would have no hesitation using for my next job. Thank you.

Was this review helpful?
Company Response

Thank you for your great review. We are working hard to keep our customers happy providing an excellent service at a reasonable price
Thank you for using Award Plus Plumbing
Alex

7/10

After my very old AC unit died, I approached 4 companies to quote on the job of replacing it. After a visit from Dave, the owner of Quickfast, I felt comfortable to hire his company for the job. They did not disappoint. The installation was smooth, installers were polite, efficient and accommodating. Liz in the office was also a pleasure to deal with. We are up and running and cool again. Thanks so much.

Was this review helpful?
Company Response

Great to see another happy customer.
We are pleased to know that you are happy with our service.
We are always here for you and thank you for the kind words.

Team QuickFast

1/10

I have been a customer for over a year without incident. Recently when my alarm keypad showed a "failure to communicate" code, I called and asked for tech assistance. The tech insisted it was my telephone line. He insisted I had a VoIP line, which I do not. He insisted that it was a digital line. I KNOW I have a traditional home phone. He insisted this was a phone line issue. Several calls and hours spent with my phone company, including a half day off work to wait for them to come and test the line, it has been determined my phone line is fine. I then called the Monitoring Centre to test the alarm again (waited on hold for over 20 minutes) and again the whole cycle started all over again...it's a VoIP line (no it's not) blah, blah, blah. I have been two weeks without proper alarm service, still not working. I can't get no satisfaction, as the song goes. I cannot recommend this company....

Was this review helpful?
Company Response

We do apologise for any inconvenience ... I believe we spoke this morning and as you know we are setting up a free service call to investigate the issue. Please feel free to contact me again directly Sandi as I am very happy to assist in resolving this issue. Mirella, Sales Manager 1-866-247-4999 Ext 2235 or mirella@themonitoringcenter.com
We are hoping our attendance met with your approval and has resolved all issues Sandi!! Thank you for allowing us the opportunity to make it right.