Reviews

10/10

Paul and his team were great, arrived on time and work was done well, they did not leave any mess and also provided us with recommendation for future maintenance on the dryer and changes for the filter. The appointment was easy to make online, payment was seamless and good communication to remind you of the appointment. Their duct cleaning machine was not loud either vs. our neighbors who did duct cleaning service was way louder than theirs. They also give you discount for returning customers. I will be using them again for my next duct cleaning service. They are awesome!

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10/10

We interviewed 3 contractors for the reno, and chose Modular. 2 of the contractors threw out high level estimates without much backup to the estimates, but Modular's costing template is open book and activity based; some items are based on sq footage, some linear foot, how many pot lights, type of windows etc, it's a very detailed agreement, and as an accountant I appreciate. I would probably say that was the most important factor to making my final decision. They also have a pretty cool web portal with WBS, milestone achievements and a forum to record all our conversations (everything on paper for both parties to make sure communication is completely open, aligned and not forgotten with a phone conversation or a bunch of emails). We added 2/3 of our main floor footprint in the second level, adding 2 bedrooms, walk through closet and new bathroom. This required new furnace, a/c, plumbing and hvac. On the main floor we replaced the floors, the kitchen, one bathroom, and repainted the walls. The roof demo, new 2nd story walls and roof was very quick, shingles, stucco and eaves followed shortly after. I have a shared drive way and the contractors were courteous to my neighbour. The project manager was quick to respond if anything came up, and remained professional throughout the process. The reno was mostly done the week before covid lock down, their cleaning crew came through and made the house very clean, which was nice for us to start moving our furniture back in. There were a few small follow up issues (as there always are), Modular was very good with communication through covid lock down, and everything was resolved. I liked everyone I worked with at Modular, the workmanship was excellent and we're very happy with our new home. Thank you!

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Company Response

THIRD IN THREE DAYS!
It makes us ecstatic to get reviews like this, one after the other. They are reaffirming our belief that honesty, professionalism, and a sincere desire to do the best we can for our clients always pay off. Keeping the communication open, laying down all the information necessary for clients to see in order to understand the process is something that will keep us in the business for years to come.
Thank you for a great review and the insight that may help the others in choosing Modular to help them with their renovation.

Sincere Thank you

Modular Team.

10/10

We're very happy with the work, Aubrey dropped by and was able to quickly provide a competitive estimate, the work was scheduled in less than a week, the guys showed up on time and worked very quickly. They were all extremely friendly, not just racing to get the job done. I forgot to ask for something in the original quote but we were able to get it added for a reasonable fee, it was nice that they took the additional unplanned time during the same job and didn't have to come back another day. Our old patio door is replaced with a beautiful new door, and the room is much warmer. I'd suggest them to anybody, thanks guys!

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Company Response

We appreciate your comments and your business. It was a pleasure to service fulfill your needs. Thank you!