Omni Basement Systems

Waterproofing
Hamilton ON L8P 4M3
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HomeStars  >  Foundations in Hamilton  >  Omni Basement Systems  >  Great work, good people but paperwork glitches
Kevin in Toronto
Kevin in Toronto
1 review Niagara Falls, ON
8/10

Great work, good people but paperwork glitches

Excellent experience, but Omni did not seem to have a good understanding of how the permitting and inspection system works here in Niagara Falls. Anyway, we got that sorted out. I paid Omni's bill [a bit over $10,000] then went to the City of Niagara Falls to get reimbursed for their share [around $5,000] and found out that they want to have been invoiced directly by Omni. So now I am getting that sorted out. Omni could make things run smoother by keeping a file on each jurisdiction where they work, so that the inspections before and after the work are all done as required, and the reimbursement [if any] from the jurisdiction is handled smoothly.

Approximate cost of services:
$10,000.00
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Company Response

Thanks Kevin for your review. Yes we will try harder in the future to keep on top of all the municipalities procedure.