Overall amazing experience from start to finish. The sales team did a great job in explaining the pros and cons of various options. The scheduling and admin team kept us updated regularly with status of our installation on a regular basis (This was the best experience in this regard with any company i have ever dealt with) and the installation crew was amazing. I would recommend this company to anyone looking for a basement waterproofing solution.

We had a crack develop in a basement wall, due to our house settling. Ground water seeped through onto the basement floor. Phil from Omni diagnosed and explained the issues and process involved and gave us a free estimate. Like Phil, everyone we came into contact with after that were personable, expert and efficient. Jaqueline was excellent in following up with our repair date and today, Gord and James arrived promptly, completed the work professionally, explained everything and ensured that the area was left clean and tidy. Thanks to your OMNI team for turning an otherwise stressful situation into a positive one!

water issue in basement so with one simple call to omni basements , a rep was at our home to assess the situation, very professional approach.
we agreed on the plan and estimate on that day. The work was scheduled and the crew arrived as scheduled with everything needed for the repair.
they were friendly respectful of our house and efficient.
job well done

We were very impressed with the quality of the work and the friendly and professional service offered by Omni Basement Systems. We would recommend them!

The cost was higher than the other estimates but this company made sure they understood what we wanted and did not try to tell us what we wanted. They took their time to listen to our concerns as well as answer all of our questions. The sales representative, the office staff, and the installers were all wonderful. We do not have a single complaint from start to finish.

We were impressed by Omni Basement Systems because they provided significantly more detailed information about their products, services, and rational for their approach than the other companies we got quotes from. Alessio handles our project and was very helpful and easy to deal with throughout the process.

The work was conducted on schedule and each day the crew arrived on time, was courteous, and kept the work area organised. They discovered that the footing of our foundation was not as far beneth the floor as expected and modified the plan accordingly, and kept us informed throughout the process.

After several pretty rainy weeks since the installation there is no sign of moisture in our basement!

The best experience from sales to workmanship completion.
I am so honoured I met Alessio to help guide us and make the right decision.
Thank you to Omni for our confidence in our 50yr old home

Omni's team was amazing and professional, alleviating much of the anxiety that comes with such a large project.

Their sales team helped us put together a project that fit our needs and addressed our concerns completely with full transparency and break down of costs. As helpful as they were, the most impressive was the crew that worked on our crawlspace. They took great care with our property, and delivered on a crawlspace I honestly did not think possible.

I would heavily recommend Omni to be a part of any basement/crawlspace repair project.

I was very anxious getting a job of this importance and size done. But whole team from the offices to workers were very knowledgeable and friendly. Answered all my questions. They made arrangements for all permits and building inspections. They also worked hard to find me a way to get the most for my money. Having the workers come into my home didn't feel like letting strangers in. They were always very nice and showed me all the work they had done in the day. And had a genuine interest in making sure the job was done to absolute best. It was also done in a way that showed foresight in avoiding problems on structural placement when i look at finishing later on. I couldn't be happier with the work i had done.

Moody conditions requiring remediation which was satisfactorily completed. Amazing difference. We are very happy. Job was done expeditiously and on time.