Omni Basement Systems

Waterproofing
95 Frid Street, Unit #3 Hamilton ON L8P 4M3
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Omni Basement Systems
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89%

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Reviews by rating (past 12 months)
Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Omni Basement Systems

Average customer rating:
8.8 10 (69 reviews)

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Duane
Duane
0 reviews Grimsby, ON
10/10

Basement Crack Repair

Absolutely fantastic service in repairing a basement crack. Everything was perfect and explained in detail. The price was right for the work done. The job was meticulously installed, not rushed. I wouldn’t hesitate for a second to get them to do the work again and recommend them to anyone else. This is a top notch company and a quality installation.

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Company Response

Thanks once again for trusting Omni Basement Systems to fix your basement. I have forwarded this to everyone involved in the company.

mlallouet
mlallouet
0 reviews Port Colborne, ON
10/10

Great work! Professional service!

The service team was clean, courteous, and professional. The work done to seal and insulate my crawl space and basement was outstanding. The system completely changed the environment inside my house. It is worth noting that the team was very aware of covid restrictions and made us feel comfortable with their level of awareness and protection.

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Company Response

Thank-you for your wonderful review. I am glad we have helped to tranform your house.

Jake in
Jake in
1 review Welland, ON
0/10

Crawl Space Support

I spoke to Pete and Omni about adding support in a crawl space. Pete did multiple visits and brought an engineer to confirm they could do the job. They developed a plan and it was approved by the lead engineer at the cost of 650+HST for the engineer alone. After paying the deposit (1266)and agreeing to the amount to be paid after completion (14000), the workers came a week later. After cutting out a 10’x3’ hole in the side of my house, I was told they could no longer do the job. So I now have a massive hole in the side of my house with absolutely no work done. On top of that, the siding was cut so poorly that I now have to replace most of the siding on that side of the house. I called Pete who was short and said he was just going to send his guys to another job. I was not told how to get my deposit back or even who to contact. Pete was only concerned that I now messed his schedule up and was upset at that. Furthermore, he told me they’re not “siding guys” and to get someone else to fix the problem. I had to make multiple calls and send multiple emails just to figure out how to get some of my deposit back as Pete stopped answering. My “refund” amounted to approximately 1/3 of my deposit. This was by far the WORST experience I’ve ever had with anyone. I couldn’t imagine a less professional company and would NOT recommended this company to anyone

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Company Response

I am very sorry this has been your experience. This is currently being reviewed by management.

J N
J N
0 reviews Hamilton, ON
10/10

Professional, Courteous, Knowledgeable, Helpful

Right from the first call with the admin/scheduling team, our experience was fantastic. Professional, helpful, informed, respectful. Salesperson Alessio was knowledgeable, friendly and helped us make good choices. The structural engineer confirmed what was needed and why. The Team that did the work was on time, professional, when we hit a snag they were cheerful and suggested solutions. Team Lead Dustin was fantastic and his assistants worked seamlessly with him. Everyone was friendly and helpful, smart, knew their job and did it well. And the job site was clean at the end of the day. Perfect.

1 of 1 people found this review helpful.
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Company Response

Thanks again for this wonderful review. we are really happy that we could help with your basement issues.

visern19
visern19
3 reviews St. Catharines, ON
10/10

Steel post to support basement walls

The work was done in two days. The scheduling west done precisely and on time. The workers were very professional and polite. They left the basement clean and free of any debris. We were very happy with the result. We will highly recommend Omni Basement services.

1 of 1 people found this review helpful.
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Company Response

Thank-you so much much for this wonderful review. Also thanks for the google review as well. I am so glad we could help fix your foundation issues.

Private User
Private User
Private User reviews Burlington, ON
8/10

Crawl space sealing, insulation overhaul

Nightmarish Dirt floor crawl space was completely overhauled and insulated. It is now clean, water proofed and sealed From insects and rodents. Very pleased with the quality of work and end result.

1 of 1 people found this review helpful.
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Company Response

Thanks so much for this review. I hope you enjoy your extra storage space and dry crawlspace for years to come.

Private User
Private User
Private User reviews Oakville, ON
10/10

Foundation repair; Crack

My experience with Omni from start to finish was professional and pleasant. Every step from quote to completion was well explained and executed with expertise. They even came sooner than scheduled and when you have a leak in your basement this is a bonus. Keith, Jocelyn, Eric and Gord were wonderful to work with. The technicians were very careful and tidy during the work and no mess was left behind. A good experience.

Karin

1 of 1 people found this review helpful.
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Company Response

Thank-you very much Karin for this wonderful review.

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement

Omni installed a sump at each end of our basement and interior weeping system to prevent leaky mortar and ground water. They did a great job, I would highly recommend them without hesitation

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Company Response

Thank-you so much for this wonderful review.

bogner
bogner
0 reviews Hamilton, ON
10/10

Crawl Space

Sagging floor above a crawlspace. David the sales persons was very professional and thorough, providing a project summary so I knew exactly what was being done and the cost.
On the day of the job the installers took care to protect the existing floor and surrounding area inside the house. They went above and beyond to clear out the space prior to installing the jacks.
After the work was done the fellas made sure I was aware that a technician could be available should I have any concerns. I also received a call afterwards to ensure I was happy with the work.
I felt very supported throughout the entire process :)

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Company Response

thank-you so much for this wonderful review. I am glad that you allowed us to come into your house to assist you with your crawlspace.

Gordon in Waterdown
Gordon in Waterdown
1 review Burlington, ON
10/10

Repair crack in basement foundation that was leaking

Great professional service Highly recommend their services Very knowledgeable about there service Cleaned up work area Put down mats to protect floors

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Company Response

thank-yoi very much for this nice review and for trusting us to fix your basement.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Omni Basement Systems

As a certified Basement Systems dealer, Omni Basement Systems is a foundation repairing, basement and crawl space waterproofing company providing state-of-the-art foundation repairing and basement waterproofing systems. Re-setting the structural integrity of a home, drying wet basements, or waterproofing crawl spaces is our business - it is what we do everyday.
Fully licensed, insured, and accredited with the BBB. Our nationally backed warranty stands above our competition and gives our customers reassurance that our products and services will meet all needs and expectations. We are open and using precautions during Covid-19.
Servicing Hamilton, Burlington, Oakville, Milton, Georgetown, Guelph, Kitchener/Waterloo, Cambridge, St. Catharines, Niagara, Fort Erie, Port Dover, Brantford, Simcoe, Grimsby, Port Colborne.
We will be happy to arrange for a free Inspection for homeowners. Please contact us at 905-296-6664 or https://www.omnibasementsystems.com/free-estimate.html
Visit Facebook and Instagram https://www.facebook.com/omnibasementsystems/ https://www.instagram.com/omnibasementsystems/

CATEGORIES
Waterproofing and Foundations
PRODUCTS
Waterproofing solutions, Crawlspace repair, Dehumidification products, and Unique Waterproof Flooring Systems. Authorized dealer for Foundation SupportWorks and Nationwide Reinforcing, both of which deal with bowing walls, and foundation issues.
SERVICES
Basement Waterproofing, Crawlspace Repair, Foundation Repair, and Bowing Wall Repair. Mold Prevention, and Waterproof Basement Finishing Products.
BRANDS
Basement Systems Products, WaterGuard, TripleSafe, CleanSpace, The Reinforcer, Wall Anchors, ThermalDry Flooring Systems
STYLES
Waterproofing and Foundation Repair
SPECIALITIES
Waterproofing, Crawlspaces, Foundation Repair, Basement Environment Specialists
WEBSITE
https://www.omnibasementsystems.com/
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
34
PAYMENT METHOD
- FREE WRITTEN ESTIMATE-VISA, CHEQUE, CASH, (ASK ABOUT OUR AVAILABLE FINANCING OPTIONS)
LICENSES
Licenced Contractor, fully insured, with $2 million liability.
MEMBERSHIPS
Hamilton Chamber of Commerce, CFIB, Accredited with Better Business Bureau (A+ Rating!), CBCB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
950.00
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our WaterGuard systems has a Lifetime Warranty, that is transferable, and nationally backed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.