Reliance Home Comfort

It was October of this year when I felt the need to turn the furnace on. I had an old furnace, I believe 30 years old when the house was built. I opened the covers and was shocked to see all black inside, as if some fire broke inside or something burnt. It was scary to see something like this. I started consulting people known to me if someone had some knowledge about this. Called a few companies, and came to a conclusion to call Reliance Home Comfort to do an inspection. Rest all, wanted money to inspect which would be adjusted later if the furnace is bought from their company. Reliance was the only company who were doing a free inspection, regardless of buying or not buying. Called the company and booked an appointment for the evening at 6pm. Right at 6, a courteous gentleman named Mr. Rodney Schunker was there at my home. He did an inspection and told me that being the furnace old, the heat exchanger had some crack. I knew, that it was the time to change that old furnace as family comes first. He showed me some furnaces, their prices, their efficiencies and we came to a conclusion to install a Rheem High Efficiency furnace. He dispatched an engineer on the weekend. He did a nice job and I am happy with the after sale service. My house is warm and cozy in this treacherous winter of 2013-2014. Thanks Reliance for all the help.

Mark & Mike came on Monday at the right time and left next day with job well done.They took time to tell me the ins & outs of the system ,and my existing duct work ,and how it will work with my new furnace and A/C. The SmartAir brand from reliance seemed the best deal for me and works great thus far.The guys were clean on my new floor and took all the old stuff away with-out a trace.

Rick of Reliance Home Comfort came out to assess my Hot Water Heater. He is very professional and courteous and kind. He called me in advance to let me know the approximate time that he'd arrive. He is ++knowledgeable and carefully assessed my hot water tank. I Would recommend him to everyone! Thankyou

Jeff Parsons sold us our new furnace and air conditioner and explained the plan and what was the best options for us - whether to buy or rent. He was very informative, honest, caring, polite and went above and beyond his work knowing that we would be without a furnace for 3 days. He left us with space heaters to ensure that we had some source of heat going thoroughout the house. I would recommend Jeff to anyone as i said before he definately went above and beyond his call of duty for us. A job WELL DONE!!!! Thank-you from the bottom of our hearts!!!

Jason Mitruk came to my house the same day I called and fixed my tank in less than 30 minutes. He answered all of my questions beyond my expectations. He made me feel reassured about my problem. Thanks so much!

Our 5 and a half year old hot water heater died but we are very thankful that Matthew Froemchen (Employee 2402) was assigned to replace it. The original service tech told us that the brand of heater we had was no longer available and ordered us a different tank. When Matt arrived the next day he realized that this was a mistake and arranged to have the exact same unit delivered that same morning. This saved hours of work as the replacement unit originally ordered had significantly different physical dimensions and required a 3" vent vs. the 2.5" vent we currently had. Matt was very friendly and personable and took the extra effort to keep things clean, which is not an easy task with the weather we've had.
Thank you Matt for a job well done!!!

Joey D. came to replace our hot water tank, he was great! Fantastic job, polite, thorough and quick. Double checked tank and heating was working in the house before he left. Very pleased!!

Ryan D and john P came in and installed our new furnace. They were efficient and professional. They took the time to explain everything to us. We just love them.

Gurmeet Singh was very professional and courteous.
Showed up on the scheduled appointment time and make suggestions to help. Switched from Direct Energy home plan to Reliance Home Comfort.

Keep up the good work.

We knew we needed to replace our furnace before winter came and started meeting with contractors to get their opinion. Wendy came to our home and was very professional and helpful. She explained the details and helped us understand and choose a product that works great. We went with Wendy for both the furnace and air conditioner because of her simple and educated approach.