we realized the cost of a monthly rental for hot water heaters was a rip off so we installed our own and tried to cancel the monthly payments. They used every excuse they could think of to keep sending us the bills. They said they needed the serial numbers on the hot water tanks we threw away. We didn't have them as the tanks were old, rotten and disposed of. Out of 5 tanks we were renting(all of which have been replaced) they are still charging us for one. The last one was replaced 15 months ago. When I saw the latest bill I called them AGAIN. This time they said they had no evidence of the previous call and just kept billing us. Now they are threatening to compromise our credit rating by letting on they have to set up a payment plan. Our large business is plenty capable of paying it's just that we have been paying for something we don't even have. This company is one big rip off after another.
- Approximate cost of services:
- $14,000.00
- Company Response
I am so sorry for any frustration that was caused- Cait