If your furnace break down, take my word for it no need to spend hours like me searching, just call "Reliance home comfort" you will be suprise and amaze the service you receive. They're extremely HONEST & RELIABLE. Anyway, last Satursday my furnace broke down, spending hours searching and reading reviews for a good technician to come for service... I come across "Reliance Home Comfort" after reading many of their past reviews I ended up calling them early Sunday morning. Within 2 hours Rob arrived, as he worked on the fix he explained what were wrong, I have the parts replace cost about $180. Rob insisted not paying him yet, he said let get through the night to ensure everything works well then he'll bill me later, in the evening he even followed up to ensure the furnace 's still running well, few days later I called him to ensure he has bill me for the service, Rob emailed me the bill and for my convenience he even came by to pick up the payment. I 've never seen in my life anyone going the extra mile to provide such great responsible service to their customers. THANKS a mil, Rob ! and yes, my furnace 's still running perfectly since :)
- Approximate cost of services:
- $180.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?