No show technicians, long phone waits, terrible customer service
Heating & Air Conditioning review in
Hamilton
I booked on Friday for a call on Monday for a furnace repair. Call was for between 7-11pm. Tech didn't show up or call. When I called Reliance (after waiting 45 mins), I was told that the tech won't answer his phone and that they would have to book for Wednesday. Bullocks. I need a new furnace and AC and will be going elsewhere. I will be terminating my service plan tomorrow. You're absolutely terrible Reliance and everyone I know will know it.
- Approximate cost of services:
- $0.00
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- Company Response
We apologize for the experience and would like to review this issue. Please contact me at rmassingham@reliancecomfort.com. Thank you. ~ RM