Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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HomeStars  >  Heating & Air Conditioning in Burlington  >  Reliance Home Comfort  >  No show technicians, long phone waits, terrible customer service
StoneyKweek in Stoney Creek
StoneyKweek in Stoney Creek
2 reviews Hamilton, ON
0/10

No show technicians, long phone waits, terrible customer service

I booked on Friday for a call on Monday for a furnace repair. Call was for between 7-11pm. Tech didn't show up or call. When I called Reliance (after waiting 45 mins), I was told that the tech won't answer his phone and that they would have to book for Wednesday. Bullocks. I need a new furnace and AC and will be going elsewhere. I will be terminating my service plan tomorrow. You're absolutely terrible Reliance and everyone I know will know it.

Approximate cost of services:
$0.00
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Company Response

We apologize for the experience and would like to review this issue. Please contact me at rmassingham@reliancecomfort.com. Thank you. ~ RM