I am very impressed with the entire Reliance team. Our hot water tank shorted a day earlier, making for very cold morning showers, but a Reliance operator quickly scheduled a service call for a few hours later the same day. Ottavio Puim arrived on time and diagnosed the problem like a true pro. He was even able to carry on a friendly conversation while he quickly swapped out the gas control. Problem solved first time. I couldn't be more impressed with the service experience from start to finish, and my wife is very happy to have hot showers again. Thanks Ottavio and team!
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Thank you so much for your review and feedback! -Cait