The unit works great and easily turns this place into an ice box in no time. Super happy with the mechanical guys who did the install. Real professional and friendly. We did have that minor hiccup with the electrical guy not showing up. I realize things happen, and the Install Manager Michael, I believe, was very apologetic and did get a local electrician to come on the next day (turns out he was the electrician who did this house during the remodel). He didn't need to put in a sub-panel either, was able to just move a few things around and create some space. That way in the future, if needed, I can still have a sub put in. I was so impressed with the Sales Rep they sent out. He explained EVERY various option that was available to me, as to work together on price. So impressed with Jon (who was leaving on vacation in the next coming days) I told him that I would wait until he was back from holidays to deal with only him regarding the install (and there were some hot days during that time).
IMPORTANT:
What really sold me was the NO hidden fees or charges. No, opps you will need this, or we had to do this so it will cost more. The price quoted was firm and any extras that may have come up were assumed by Reliance. That for me was the clinch, not to mention a !0 year warranty. Super Impressed.
Reliance (Jon) is my first call for any future needs (and thank you Michael as well).
Thank you very much
- Approximate cost of services:
- $3,199.00
- Company Response
This is terrific feedback and we greatly appreciate the time taken to share your experience. I will be sure to pass this along to the team. Thanks again! ~ Rich