We had a problem with our hot water - none. Called Reliance late last night and was greeted with a professional voice on the other end. She said somebody could come out the next day between 1-5. Sure enough a service advisor came out, at the specified time. Rare to hear and almost rare to experience.
He was a very knowledgable individual. Philip Sirek diagnosed the problem in a second and proceeded to repair the issue. I even got a few pointers on what to look for. The whole job was done professionally, efficiently and pleasantly. Thank you Reliance for employing a great group of people. In a world where advisors often get a bad rap, it is good to know that there are still great ones out there. Job well done!
- Approximate cost of services:
- $0.00
- Company Response
We are very glad to hear this this was resolved quickly and to your satisfaction. Thanks Lily, we appreciate your business and will be sure to pass this along to Philip and the team. Kind regards. ~ Rich