This is now the second time my 7pm-11pm service appointment went unfulfilled by Reliance. I'm beginning to think this is an artificial service appointment time slot .. Coincidence ? You decide. If you book this same timeslot don't expect anyone to show up at your door. Not everyone can afford to take time off work to wait around during a 4 hour window during the day (that's something I expect from Bell or Rogers). Very disappointed given hot water is such a vital service that I am without. Their offshore / late night customer service is flat out rude and inconsiderate.
- Approximate cost of services:
- $0.00
- Company Response
Hello Jason, I'm very sorry to hear about the inconvenience we have caused and I would like to investigate in an effort to assist as quickly as possible. Please send more information to me at rmassingham@reliancecomfort.com. Thanks in advance. ~ Rich