I have been with reliance since April2011. I have an energy star hot water tank that is less than 3 yrs old .. It does not work properly, I can't even take a shower or wash the dishes cause it runs out of hot water, and right before it happens I hear the beeps and that's it.. So I started calling the customer service and ask them if they could send a technician over , they keep telling me someone will contact you but I have not geared from anybody in the past 6 month,,, worst company, worst service quality and worst customer service,, I think they train their staff how to fool the customer ,,, all they want is your money but when u ask for their service , u ll get nothing but promises I ll never ever refer them to anyone of my friends and family and make sure to post this on my Facebook and get all my friends to share that on their timeline
- Approximate cost of services:
- $122.00
- Company Response
This is extremely disappointing news and I'm terribly sorry for the inconvenience. Please contact me as soon as possible at rmassingham@reliancecomfort.com and I will work to resolve this quickly. Thank you. ~ RIch