Reliance Home Comfort

John Saliba called me first at 7:45am on Sat. May 18/13 to advise that he would be arriving in approximately 15 minutes. (my appointment was for from 8-1pm). I was impressed that I was the first person on his list. When he arrived, he donned his little house slippers and he first inspected the theremostat (first item on the list) then we proceeded downstairs to do the furnace first. I had a list of the 12 points he was to cover in his inspection and he went through each one point by point. (He also very kindly gave me a new filter - the correct size (which apparently I hadn't been using previously) - then we proceeded to the backyard to look at the AC. We went through the 12 point list again (some of which had already been done via the furnace). I found him to be the consummate professional but very easygoing and informative at the same time. John also pointed out that my humidifier on the furnace should be switched to off now (summer time) but showed me where the thermostat should be in the wintertime (so that I will know for next winter). He also recommended the basic plan for both my furnace and my AC so that I get whatever might break down fixed going forward. All in all, John was a pleasure to have in my house - he was friendly, extremely punctual and, as mentioned before, very helpful and informative. Thank you, John. :)

*represents 60% off discount on both services; therefore, my total price was $95.20 + tax.