24 year old tank/$11,000.00 paid to reliance over this time. Water tank started to flood basement. New piping required for new tank. Over $600.00. Had tank replaced. Called looking for some kind of credit due to age of tank I was still using. $30.00 credit is what they will give me. Said I would cancel and was told there would a charge to cancel and have their tank taken out. I also had to replace all my taps because of plastic breakdown on the water heater. They were given a 1 rating because of the great service employees. 24 year old tank
- Approximate cost of services:
- $11,000.00
- Company Response
Hello, I am sorry to hear that you have had a troubling experience. If you would please email your account details, and a further description of your situation, I would be happy to help. Thank you, Karen – KBisson@reliancecomfort.com