Our water heater sopped working. So I called Reliance and booked appointment with technician. Nobody showed up. I called Again and booked Appointment technician showed up and changed something and said 45 minutes then you will get HW. After 3hr I used the sink No hot water had call and booked Appointment for 3rd time waiting for 6 nobody showed up . called for 4rd time and booked another for tomorrow morning. For 2 days we have been waiting to get HW still not sure if someone will come to fix it or not. Imagine in winter a family of 5 individuals including 3 young children have no HW no shower for 2 days . Very poor service
- Approximate cost of services:
- $219.00
- Company Response
I’m sorry to hear about your disappointment. Please email me with your account details at gwillson@reliancecomfort.com and I will be happy to follow up on your experience. - Gemma