Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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HomeStars  >  Heating & Air Conditioning in Burlington  >  Reliance Home Comfort  >  New furnace and heat pump install
Private User
Private User
Private User reviews Scarborough, ON
0/10

New furnace and heat pump install

This company is a joke. They subcontracted the installation of a new Train Furnace withe a matching new Heat Pump to LG Home Comfort of Mississauga on January 11, 2024 and we have experienced a number of problems.
1. Exhaust pipe from furnace leaking water
2. The hole made to the wall leading to the heat pump was not sealed.
3 The snow stand we paid for with a 5 ton heat pump was not installed
4. The heat pump is vibrating and the new A-coil is very noisy which means we cant use it as its very loud throughout most of the house. Three service calls made since installation date and 16 days later the heat pump noice is not corrected.

I would NOT recommend using Reliance or LG Home Comfort

Approximate cost of services:
$16,400.00
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Company Response

I am sorry to hear that you have had a troubling experience. If you would please email your account details, and a further description of your situation, I would be happy to help. Thank you, Karen – KBisson@reliancecomfort.com