Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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Reid in Peterborough
Reid in Peterborough
1 review Peterborough, ON
0/10

Hidden forced contract

Reliance replaced my air conditioning unit last summer. Overall did a great job - prompt and efficient. I received a call 2 days later about automatic enrollment in their protection program. I repeatedly told the sales person I did not want this service and they told me I had to sign up and could cancel after the free month. I again told them I did not want this not to start it and was told again I had to. Subsequent to this $200 in charges built up for a service I did not want nor request. I canceled and contacted reliance who are still insistent I owe the $ 200. I signed no contract nor made any verbal agreement yet they insist I owe them money. I would never use Reliance again and would strongly encourage others not to use them.

Approximate cost of services:
$4,000.00
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Company Response

Hi Reid, I’m sorry to hear about your disappointment. Please email me with your account details at gwillson@reliancecomfort.com and I will be happy help and follow up on your experience. - Gemma