Woah, I just read the bad reviews, and I'm shocked. I had a wonderful experience. At first I was really worried because the packers showed up 2 hours late and when I called, I was told they were on their way. When they finally showed up, the packers weren't actually aware of the time they were supposed to have arrived, so it was a big miscommunication. It didn't matter in the end - they did a fantastic, efficient packing job, didn't break a thing. The movers came the next day - and were super nice, fast and careful. They moved our piano beautifully, and didn't cause any damage at all to either house (walls/floors). A couple of things would have been forgotten had I not double checked, but I think that's minor considering the amazing job they did. They helped with furniture reassembly, and were very patient while I figured out where everything should go. I was very impressed when I realized that a special bolt got left somewhere - I called to ask about it, and a few days later they phoned me, said they located it, and actually drove it over to my new house. (turned out to be the wrong bolt, but talk about good customer service). I would recommend tham without hesitation. Also, they were MUCH more affordable than the competition.
- Approximate cost of services:
- $2,000.00
- Company Response
Thank you for your consideration in providing a testimonial for Able Moving & Storage Ltd. and our most valued staff. We greatly appreciate the time you took to show your appreciation for the quality service that our staff at Able Moving & Storage Ltd. provided to you. We are very proud of how we treat our customers and value the fact, that in a difficult industry, referrals are the most important way of getting more business. Able Moving & Storage Ltd. services over 700 clients yearly and most of the time only the ones that are not happy with a certain aspect of our service take the time to voice their displeasure, whether warranted or not. Best regards, Jim.