Modern Appliance

After a weeklong vacation, we found our Bosch dishwasher (model SHX55M05UC) was mouldy and had stopped draining. Peter was very responsive by phone and suggested a few ways we might fix the problem on our own. They didn't work, so within a few days he dropped by for a service call. He cleaned the mould, replaced the fill hose and draw pump, and replaced the soap dispenser (which we knew wasn't closing properly and was leaking rinse agent). Tip: don't go on a trip and leave dirty dishes in a closed dishwasher. A few days after the repair, the machine wasn't cleaning pots well on the bottom rack. Peter helped troubleshoot over the phone and we found the water dispenser had come apart slightly, likely because we had cleaned it before the repair or because it had caught on a dish handle. We snapped the dispenser back together and all has been great since. Highly recommend Peter and Modern Appliance.