I am an existing customer and it is very frustrating to get through their 1-866 number or with their chat reps online (see pis attached). 20 minutes hence I still had no one online to assist with a simple enquiry.
they are good though at the monitoring part but all the best if you ever have to reach them!
- Approximate cost of services:
- $140.00
- Company Response
We do apologize for any delay experienced. I am unable to locate you in our database without any specific information but would like very much to track your connection experience through our phone que in the case there is an issue we can resolve. Please do contact me directly so I can be of assistance ... Mirella, Sales Manager, 1-866-247-4999 Ext 2235 or email me directly at mirella@themonitoringcenter.com. Thanking you in advance for allowing us to remedy this issue.