I am extremely impressed with their service! My wife and I recently bought a new house. We did not know what kind of blinds, shutters, drapes, etc to buy. Cindy in the store was very knowledgeable, friendly and patient. She devoted quite a bit of her time to explain to us what kinds of things to buy and her recommendations. Also, Glen did a super job with the measurements and explained to us any recommendations/modifications. The installation was done very well. The blind/drape combo by the patio door looked amazing! (Blinds-to-Go didn't have that). Also, the prices are very reasonable(not much of a price difference than Blinds-to-go). More importantly, these blinds are made by Hunter-Douglas in which the quality and warranty are significantly better than Blinds-to-Go. Generally, if you are a "newbie" and if you want to get some good quality blinds at a great price and looking fantastic in your house, this company is the place to go. You won't be disappointed.