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Future Shop

Appliance Retailers
Richmond BC V3L2R1
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Reviews for Future Shop

Average customer rating:
7.6 10 (8 reviews)

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Lea Medriano in Richmond
Lea Medriano in Richmond
2 reviews RICHMOND, BC
6/10

Computer, Electronics

I went to Future Shop to buy myself a new laptop. I wanted a gaming laptop that can handle my downloaded/installed games, good graphics card, and affordable. As I asked which laptop I should get, a nice guy who worked there suggested I should get a Gateway NV5942u, and it was the best decision I ever made. I've had this laptop for two years now, and it has never let me down once. The graphics are also really good. The graphics card in my laptop is ATi Radeon HD 5650m 1GB, great for gaming. The screen resolution is also good. The memory is also good. It can hold up a ton of games, which pleases me. The only thing about this laptop is the battery. The battery only lasts for four hours, but it is okay. I usually take the battery out, and plug it so it doesn't over heat and break my battery.

I am happy that the guy who worked there suggested this laptop. The price is also great for such laptop. I highly recommend it. They didn't really pressure me into buying warranty, which i kind of liked. I would definitely come back to the store to buy more electronics since they are knowledgeable and suggests good stuff with decent price.

Approximate cost of services:
$800.00
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Benjamin Biddle in Vancouver
Benjamin Biddle in Vancouver
1 review Vancouver, BC
1/10

Computer Repair

To be honest, i feel like i was ripped off. I had purchased their product service plan and when i had an issue with my computer i bought from them i was told it would not be covered. They said i shouldve read the terms and conditions of the plan. But they shouldve stated that when they sold me the computer.

Approximate cost of services:
$200.00
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Randy Dhillion
Randy Dhillion
1 review SURREY, BC
10/10

Laptop

I purchased a HP P6200 Laptop (2000-250CA) from them a few months ago. I purchased the extended warranty and my CD burner stopped working. I took it back and they replaced CD burner the same day and discounted me on a 100 pack of DVD-R's. Good service.

Approximate cost of services:
$560.00
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Doug Davidson in Langley
Doug Davidson in Langley
3 reviews LANGLEY, BC
8/10

purchased new washer, dryer and dishwasher

we bought the appliances right around chrixtmas and needed them delivered to our new condo as we were moving in and time was tight. They delivered them and set them up all within the time restrains we had.

Approximate cost of services:
$2,500.00
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Marilyn in Vancouver
Marilyn in Vancouver
1 review Vancouver, BC
9/10

Computer Repairs and Support

We went there looking for a netbook for our 11 year daugther but we had no idea where to start looking as we didn't know too much about computers. One of the employees in the computer Dept. took time to answer all of our questions and showed us the many types of netbooks they had available and explained the pros and cons of each one and in the end we left with the Acer Aspire one. He provided exceptional customer service.

Approximate cost of services:
$269.00
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Linda Wong in Richmond
Linda Wong in Richmond
8 reviews RICHMOND, BC
10/10

garmin gps nuvi

we always wanted a gps system for our car and this worked wonders for us! easy to use! easy to install and definitely accurate! it is easy to update thru the internet and since i got it, i've never been lost!

Approximate cost of services:
$190.00
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E in Richmond
E in Richmond
4 reviews RICHMOND, BC
7/10

Purchase of washer/dryer & applainces

Purchased a set of stainless steel appliances. The first time was there on a Thursday night. Only 1 salesperson working on the floor. Was busy on the phone, and noted that we were there. Then she went to help someone else and kept us waiting because we probably looked like we weren't going to buy. Had to leave and come back. Later got better help from another salesperson the next day. Got some great deals during one of their promotional sales. We even purchased a stove elsewhere that was cheaper, but when we came back with that, Future Shop matched the price and gave us an additional 10% cheaper. Also got free delivery. Generally, the prices are unbeatable elsewhere. Found the delivery staff very knowledgeable - even called the day before delivery of washer/dryer to tell us to purchase a dryer vent kit and have it ready so they could install it when ready. Would definitely buy from them again if they carried the right brands.

Approximate cost of services:
$4,000.00
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Linda Wong in Richmond
Linda Wong in Richmond
8 reviews RICHMOND, BC

First Review

10/10

panasonic microwave

it was well made and durable. customer service was exceptional. the product had lots of features and were all useful! we use it all the time. future shop also matched competitors prices!

Approximate cost of services:
$130.00
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