After experiencing a flood in our basement, we needed to replace about 450 SQFT of laminate flooring with tiles. We reached out to several contractors for quotes, and after meeting with a few, we chose Derol. From the start, he impressed us with his professionalism, no-nonsense approach, and his fair, reasonable pricing. But what really set him apart was his kind and friendly demeanorworking with someone who has such a positive attitude makes a huge difference during what can be a stressful process.
One of the challenges we faced during the project was the unevenness of the concrete slab beneath the old flooring. This could have been a major issue, but Derol handled it with impressive expertise. He quickly adapted to the situation and found effective solutions to ensure the tiles were laid perfectly, despite the challenges. His problem-solving skills really came through, and we felt reassured by his ability to overcome this unexpected obstacle.
Although Derol estimated the project would take 5 days, he finished the job in just 4, which was a pleasant surprise. Throughout the entire process, he maintained a high standard of professionalism, cleaned up after himself daily, and made sure the work area was tidy at the end of each day.
In the end, the new tiled flooring looks fantastic, and we couldnt be more pleased with the result. If youre looking for a contractor who not only delivers excellent workmanship but also brings a positive energy to the job, we highly recommend Derol. His attention to detail, problem-solving ability, and genuine kindness made all the difference for us.