Luxxe Build

I was looking to convert my basement washroom from a tub to a walk-in shower to make it more accessible for my elderly mom.

Yoram was easy to work with and very responsive. It took a week to complete and price was reasonable compared to other companies.

I'm very happy with the work done. Will need to fully test it out but I would recommend this company.

We called Luxxe Build to come in and have a look at our basement and bathroom project. They had some creative ideas about what floor would be best suited. Given that my basement has a lot of moisture, we were able remediate some of the studs and in some cases had replace others then we insulated the walls and installed a vapour barrier to all the exterior walls- which surprisingly were not already there. We ended up having to change out all the drywall panels and made it all new again. We decided to have a an engineered flooring installed as well as some LED pot lights in he ceiling. We also remodelled the bathroom at the same time and converted our tub into a walk-in shower with custom glass enclosure and changed out the vanity and floor tiles.
Yoram the owner was very friendly and gave us really great service! Helped us choose finishes and came with samples. His prices were competitive compared to other contractors and were absolutely happy recommend him to our friends and family for any home remodelling projects.

We hired Yoram to act as the general for helping us with a 1.5 bathroom renos.

Yoram came exactly on time for when he said he would be for the initial quote and made appearances throughout the project to check on the status and assist with some finishing touches himself such as trim and transition pieces. He was prompt and for the most part, professional. Yoram met us at the tile store and made some worthy suggestions of tiles and helped us pick out a matching black shower kit to go with our Costco purchased floor and sliding glass door. Yoram agreed to work with the already purchased shower floor base and sliding glass door from Costco as he wasnt able to compete with the pricing they offered and recognized that we wouldn't be moving forward if we weren't able to use them due to our budget.

Yoram brought in a fabulous glass installer and plumber. Very kind, knowledgeable and trustworthy. I would wholeheartedly recommend both of these subtrades.

The tile work is the instance where we had some issues, and mostly the reason for my lower review. Since Yoram acted as the general in this project, I hold him to be accountable for his subtrades. The tilers did fine work, but they required some considerable follow-up. They did waterproof everything properly and poured self-levelling and put in a level floor, but I had to follow up with them multiple times about not smoking near right outside our front door and making our house smell like smoke, cutting tile in our garage and getting everything covered in dust when they were specifically directed on multiple occasions by myself and Yoram not to do so, and final quality of the tiles installed. There is some lippage on the wall tiles installed in our shower and some small sections of missing grout still, but nothing that makes it either functionally not usable, or was easily resolved myself.

For examples of the issues we had and reasons for docked stars on our review, on one particularly difficult cut of tile, after wasting 3 pieces, the tile installer tried to pass off a completely cracked tile as adequate because he was having a hard time cutting it without it cracking. He showed it to me and asked if I was satisfied with the cracked, installed tile, to which I said absolutely not. In the end, this was resolved by picking up more tile and getting the installer to do the tricky piece in two separate pieces but not before Yoram accused us of picking out a cheap tile that was hard to work with, even though it was one of the recommendations he made to us at the tile store. A second example of an issue I had with the tiler was him not taping off our ceiling before putting in grout along the top of the tile where the tile meets the ceiling, which resulted in our ceiling needing painting because the white ceiling had turned dark grey along the entire perimeter of the shower. This was resolved through a small financial concession by Yoram and the tiler to account for me having to go out and buy new paint and paint the ceiling when they were done.

Yoram made himself available whenever I texted him or called to talk through problems attempt to come up with resolutions. He also offered his advise on some ways to finish the project such as priming drywall spots, removing a large mirror in one piece and filling in drywall behind the tile they had to build up off the wall to make it level. This was above and beyond what was agreed as I had brought him in just to tile, plumb, and install the glass & trim, while I did the finishing touches, painting, drywall patching, fan and light fixture myself.

While I recognize I can be a picky client and hold trades to a high standard, this was clearly translated to Yoram before he agreed to take the job. I believe there is some room for improvement in the subtrades that Yoram contracts out to, particularly his tilers, and also some room for professional conflict resolution improvement for when Yoram gets upset about a situation and disagrees with his client. All things considered, I am happy with the work performed and would consider using him again for a future project.

Yoram was a pleasure to work with from start to finish.

He was easy to communicate with throughout the project and answered all of our questions openly and without hesitation. Yoram and his team did an excellent job with our bathroom renovations (creating a new lighting concept, installing vanities) and were able to trouble shoot and pivot quickly when several small issues arose. We would be happy to work with him again in the future.

So happy to have gone with Yoran for our first renovation project- renovating our kitchen. There were many hurdles that Yoran expertly handled with patience and calm, and he really went above and beyond to ensure it met our needs. Everyone he brought in to help was friendly, polite and masters of their craft. Very high quality end result, we could not be happier.

This company has most professional skill and efficient work for my home renovation. Patience and careful for customer, which has matched my expectation. Thanks all team has done for my lovely home.

Dear Yoram,

I am writing to express my deepest appreciation for the outstanding work you and your team have done on our home renovation project. The transformation of our two washrooms and kitchen is nothing short of extraordinary, and we are thrilled with the results.

From the initial planning stages to the final touches, your expertise, transparency, and commitment to excellence have been truly remarkable. Your ability to work within the specified timeline and budget without compromising on the quality of the work made the entire process seamless and stress-free for us.

I want to personally thank you for your dedication and hands-on approach throughout the project. Your attention to detail and clear communication ensured that every aspect of the renovation was executed to perfection.

Please extend our gratitude to all the individuals who worked alongside you on this project. Each member of your team exhibited skill, diligence, and a genuine passion for their work.

In conclusion, we want to convey our heartfelt thanks to you, Yoram, for turning our vision into a reality. Our home now stands as a testament to your commitment to excellence in the field of construction and renovation.

We look forward to the opportunity to work with you again in the future and will not hesitate to recommend your services to friends and family.

Thank you once again for your exceptional work.

Sincerely,

Max and Carol

Yoram did a great job updating our bathroom tiles. He has a great eye for detail and gave wonderful advice on which tiles would look the best. The end result looks great.

I was looking for a company to do the tiling in our kitchen, after we had our new hardwood floor installed. After dealing with a big box store, I decided to try Luxxe Build. We met Yoram and he was very friendly and professional. He worked very hard helping us with our tile choices, by taking us through the tile store and making suggestions. Even with such a small job, he put a lot of time and energy working with us to make sure we had what we needed. I had some particular requirements with the job which he also was very helpful in meeting our special requirements. The Job itself took a week and was done by two very professional and friendly tile contractors. Overall, the floor is really nice. There were some minor issues with some edges that meet with our cabinets, but once the grout went in, it looked ok. They did a good cleanup after, but there was some grout mess on the cabinets that I had to clean up. They also had to move some appliances, and this was done without a hitch. Overall, nicely done.

Yoram and his crew replaced my old open log gas fire and mantel with a new linear electric fire. Yoram managed the job very efficiently. His crew were punctual and pleasant. The finished job looks great.