Win/Glass Co

John and his team were friendly and responsive. Last year a very large window at the front of our house failed, so we found John on Homestars and he gave us a quote to replace the window.

While doing the quoted John said that usually he does smaller jobs than this. This should have been my first red flag, but John assured me his team is well equipped to change the window.

The day came to change the window and John and his team were friendly throughout the process. We paid John, gave him and his crew a tip, and they left.

Within the first month of Johns job, we noticed a large crack in the glass. We dont have any children or pets and never go near the window. It is clear that pressure from the way the window was installed caused it to crack. Now the window had completely failed and is full of moisture.

Before John came, we had a failed window with moisture trapped inside. After Johns work, we are worse off: the window is full of moisture AND there is a crack. Plus we are out almost $2,000.

After the window cracked I immediately sent John photos, but he said there is nothing he could do. We are now saving up to replace the window again.

I want to restate that John and his team were friendly and polite while doing their work. I just wish John had been more transparent about his inexperience. He mentioned that this was a bigger job than he usually does, but told us he could do the job perfectly. Perhaps he should have pointed us to someone more experienced instead of trying to do a job beyond his skill level to generate extra revenue.

Ive read the other reviews for John and Homestars, and it seems like he is a great choice for smaller windows, apartments, etc. But for a large, important window in a new single family home, I recommend looking elsewhere.

John responded quickly to my need to replace a cracked glass window pane for my 92 year old mom. He took her safety very seriously. Thank you

Glass replacement was done fast and professionally very happy with the results. Very polite person to deal with

Speedy replacement of broken glass in our primary bathroom. Window was replaced within 2 days.

I had an issue with my window crank not being able to open or close. They went the extra mile to get this repaired quickly and efficiently.

Jon and his team were very responsive, fast and very well priced. He assessed the issue from emails and photos and came prepared. He did the job well and very neatly. He is also a very kind person, so doing business with him was an overall positive experience.

Win/glass Co. took care of my broken window quickly, efficiently and cost less than I was expecting. I absolutely recommend them and will be seeking their help on future projects (hopefully not more broken windows).

Jon and his team were very professional, on time and very reasonably priced. Would definitely recommend the service and would do business again with Jon if needed

I sent John some pictures and a short video and he was confident he could do the job. This was a rental property and I was out of town but John handled it professionally and I was able to send an e transfer. Honest and reliable, I will reach out to John again in the future if needed.

John was very professional and super fast in fixing the window knob. It was not an easy job and John is very experienced.
Would recommend working with John!