Extraordinarily poor experience working with this company. I went to this company for a full service experience. Hardwood was installed with no reference to aesthetics (was installed horizontally down a long hallway and in a narrow kitchen). I was not consulted about this obviously poor aesthetic decision and when I came home to find this very unexpected installation, no options were offered to correct the issue (even though subsequent personal research revealed several possible options). Sales staff were unresponsive and condescending and ultimately I am left with flooring that is inadequate and will need to be replaced before resale.
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