MSR Mechanical Ltd

Heating & Air Conditioning
Edmonton AB T6R 0A4
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87%

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Reviews by rating (past 12 months)

Reviews for MSR Mechanical Ltd

Average customer rating:
10 10 (8 reviews)

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Chris S.
Chris S.
1 review Edmonton, AB
10/10

Thorough and Reliable Service With Outstanding Customer Service

I recently had an issue with my air conditioner's thermostatic expansion valve at the evaporator malfunctioning during a crazy heatwave in our city. I know my way around the air conditioner condenser and evaporator units enough to check the capacitor, ensure all the filters were clean, and inspect the wiring. Despite my efforts, I needed professional help for the things I wasn't quite qualified to do.

Paul and his team at MSR Mechanical Ltd. were incredibly responsive and efficient. Paul detected the problem very quickly by taking pressure readings of the refrigerant. They procured and replaced the valve within 24 hours, even though they were probably working around the clock due to the heatwave. Courtney assisted Paul with the work involved, contributing to the swift resolution.

From now on, I will only call Paul to look at my mechanical issues if they arise in the future. My only regret with this air conditioner, now 3 years after installing it, is that Paul wasn't the one doing the installation. I have immediate trust in his work and am extremely thankful that he was able to help my family out during such a critical time. I highly recommend MSR Mechanical Ltd. for their professionalism, expertise, and exceptional service.

Approximate cost of services:
$550.00
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Lucky
Lucky
1 review Edmonton, AB
10/10

Professional and fair Pricing

My hot water gave up the ghost and Paul was able to source a new one and replaced it the next day. His work is quality, and his pricing is fair. Would highly recommend for all your home's mechanical needs.

Approximate cost of services:
$2,200.00
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Company Response

Thank you sir

Sharon in Calgary
Sharon in Calgary
2 reviews Edmonton, AB
10/10

Great service

Very reliable, clear communication, on time, responsive, professional. thorough service, kept all work areas clean, will use again

Approximate cost of services:
$200.00
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Company Response

Thank you

Private User
Private User
Private User reviews Edmonton, AB
10/10

Furnace repair

Paul is highly competent,knowledgeable and a pleasure to deal with.He analyzed my situation and was able to get a new heat exchanger under the existing warranty.Paul saved me thousands of dollars.

Approximate cost of services:
$2,500.00
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Company Response

Thank you sir, glad i could help

Evan
Evan
2 reviews Edmonton, AB
10/10

AC Repair Pro

MSR provided professional and honest service. Booking was prompt and easy, Red Seal Tech arrived on site prepared and completed the repair job efficiently. Provided some recommendations, did not attempt to up-sell additional services.

Approximate cost of services:
$250.00
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Company Response

Thank you sir

Private User
Private User
Private User reviews Sherwood Park, AB
10/10

Above and Beyond

MSR was excellent. On a routine call out Paul determined we had an unrelated issue with our house and was able to prevent damage to our house that otherwise would have occurred. He was also very helpful carefully explaining the maintenance that was needed on our AC unit. Id recommend him anytime.

Approximate cost of services:
$400.00
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Company Response

My pleasure, thank you again

Private User
Private User
Private User reviews Sherwood Park, AB
10/10

Excellent service

I have used msr on many occasions always excellent service ,prompt and on time paul is always knowledgeable and easy to work with

Approximate cost of services:
$600.00
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Company Response

Thank you

rickbakke2
rickbakke2
1 review Edmonton, AB

First Review

10/10

Professional

We have had Paul from MSR install 2 a/c units for us over the last couple of years. The first one was in 2020, and the crew was very mindful of Covid. They did such a great job, that the following year, when we moved to Edmonton, we called them again to install another unit at our new house. Not afraid to recommend Paul and MSR Mechanical, to anyone looking for an HVAC, including family. My brother just had an ac unit installed this year by Paul.

Approximate cost of services:
$3,000.00
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Company Response

Thank you sir, always a pleasure

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MSR Mechanical Ltd

MSR Mechanical Ltd prides itself on work done right and with honest pricing. As refrigeration mechanics we are the highest trained trade in the HVAC-R field. What other trades train for hours, we train for years. What other trades can do, we specialize in. When some companies "can do it" ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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