Kymand Homes

I would not be where Im at today my roof was caving in, but thanks to Kymand Roofings intervention, we were able to resolve it in just a day. I would recommend Kymand roofing to anyone who has any roofing needs. Even friends and family.

Hello,

At 75 years old I know a good contractor when I meet one. These fellas were a complete dream to work with! Curtis and Chris came to our house and gave us a full product presentation before the crew came out. They taped off our beds to product from any debris and managed to not damage our flowers. I had my roof done many times over the years, these guys showed me where all the others went wrong. My next door neighbour is having them out next week to do his roof. Would highly recommend.

Thanks fellas,

Gord and Linda Mackenzie

I had my roof and decking redone with this team. Curtis was my contact, he educated me on how important the ice and water protection was after our original roof ended up lasting only 11 years. These guys work HARD and completed the job in a single day using a six man crew.

They tarped off the entire property and replaced all our vents and eavs as well.
I highly recommend this company and will be recommending them to all my neighbours.

Thanks Kymand Homes!

Tyreke & Janette

The Kymand Roofing team was amazing. They were professional, polite, and very hard working. My roof was very damaged and this team really came to the rescue. The price was reasonable for the amount of work they had and my roof was done in a quick time frame. I would recommend this roofing company to anyone who wants quality work and a professional team.

This was such an amazing experience for the family and I, the quality and work ethic was amazing! We enjoyed the service and my family friends loved the recommendation. We are very thankful to have gone through you guys!

After witnessing Kymand's project work for more than 10 days, I can't
recommend this company. New shingles were to be installed and some gutter work to be done on Aug-22. It's Sep-1 now, and the work still isn't finished due to communication issues between management and the work crew. After installing shingles, I found unsealed exposed nails, gutter guards were removed but not replaced, drip edges weren't installed, and a closed valley was installed rather than an open metal valley. Ten days later, the requested gutter work hasn't started, but today the 2nd invoice was sent ... We'll report how the story unfolds later.

Update Sep-8-2022:

Two and a half weeks into the process - after a few phone calls and text messages - exposed nails were sealed, gutter guards and drip edges were installed, and the closed valley was opened. We found quite a few nails in the gutters when cleaning them and are still waiting for the gutter work to be scheduled. The company needs to improve its communication with customers. We haven't heard from them in a week.

Update Sep-9

The gutter work has been completed by a subcontractor who did an
excellent job. They charged $318. Kymand sent the second invoice minutes after the work was done, charging $500 for the gutter job. So, I would suggest to assign separate jobs to different companies to avoid paying middlemen.

To summarize, here are my scores along several dimensions:

- communication (with customer and crew) : 1/5
[ project updates only after complaining,
crew not aware of metal valleys ]

- project scheduling : 2/5
[ uncertainty, long delays ]

- main roof work (shingles) : 4/5
[ exposed nails, nails and debris in gutters ]

- additional roof work (drip edges, metal valley) : 2/5
[ completed only after complaining ]

Overall, I can't recommend this company

Reached out to the company online and got a very quick response. Completed a new roof and solar panels for me. Crew was very respectful and finished quickly. Place was spotless when done and they followed up with me afterwards. Would happily recommend to anyone whose looking.

Kyle was an actual hero. With the sale of our house pending a very small shingle repair. He was able to come through on an incredibly short timeline and deliver phenomenal customer service. I look forward to using them again next time I am looking for roof work.

We were extremely pleased with the professional, friendly service we received from Kymand Homes, Roofing. The experience was wonderful from the initial greeting to the guys doing the work and the final completion of the project. Would definitely recommend them.

The roofing crew was very clean and respectful as they worked on my home. Would recommend