It's the rainy season. My sump pump overflowed overnight due to a faulty switch and I panicked. I called Noah at 05:00! When searching the internet for a company, I found his video on basement restoration. He seemed compassionate and honest and was the owner of the company stating he would always be on site. This caught my attention.
So I called and he picked up! At 05:00! Though he was unavailable to attend at that time to lift flooring due to resource shortages (it's a busy season) he availed himself to me providing me with other numbers for plumbing, restoration etc. I was so impressed with his commitment to me. He continued to call and text ensuring I was making progress for no other reason than to not leave me hanging on my own. Fortunately for me, he worked things out and was able to attend my residence later that morning to bring drying equipment, efficiently and effectively resulting in a dry, clean and mold free basement! He maintained contact with me the entire time (4 days) his equipment was in my home. His expertise was apparent and I was equally impressed with his staff.
His compassion and genuineness left its mark.
I would call no other if you require basement restoration due to water damage. No one!
- Approximate cost of services:
- $1,000.00