Rodney's Services Inc.

Carpet & Rug Cleaning & Repairing
Vaughan ON L4K 5W4
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79%

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Reviews by rating (past 12 months)
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Reviews for Rodney's Services Inc.

Average customer rating:
8.7 10 (7 reviews)

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Amette in Mississauga
Amette in Mississauga
0 reviews Mississauga, ON
10/10

Carpet and upholstery shampoo

We decided to use the services of this company after receiving excellent reviews and comments from others that had used their services. We are happy we did, and surprised to how quickly we were able to schedule a date and time was that was convenient for us. The pricing was affordable, they were punctual and professional. When the service was done I appreciated the fact that the Owner took time to go over the work when done and pointed out things he discovered such as possible hazards with my steps.

I appreciate the extra cleanliness such as wearing boot covers in my home and lightly mopping up any mess. I would definitely be using their services again and HIGHLY RECOMMEND THEIR SERVICES

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Company Response

thank you so much for the review.

Jesse in Toronto
Jesse in Toronto
1 review Toronto, ON
10/10

Friendly, efficient and realizable service

Great service. Prompt response. Friendly and did the job and then some. Went over and above. Thank you for great service. Carpets look amazing! Would recommend. Thank you again !

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Company Response

Thank you so much for the review. We were more than glad to serve you.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Cleaning Service

I am extremely pleased with the service that I continue to receive from this company. I used this service more than once and will continue to. The owner is punctual, reliable and trustworthy. Thank you again for your hardwork and dedication!

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Company Response

thank you so much for this review. It is our pleasure to serve.

Mark S.
Mark S.
2 reviews Toronto, ON
1/10

Grout cleaning

They were very responsive to my request. The owner changed the service date 3 times. I accommodated but told him I am holding him to the third date since I can’t keep changing my own schedule. I said this nicely and calmly in an email. His response was to cancel with me completely.
Unreliable, untrustworthy and unprofessional.

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Company Response

Just for the record, I DIDN'T RENDER ANY SERVICE TO THIS CUSTOMER. Yes, it is true that I asked the customer to reschedule more than two times. And yes, I understand that this isn't the right way for one to conduct themselves or their business. But this customer informed me that he would not accept another rescheduling. Which is completely reasonable. Which is why I decided to cancel the appointment for this customer. I figured it would be better to cancel the service, so that I wouldn't risk having to reschedule again with this customer, and ultimately disappoint him.

Because of this result, the customer was highly upset, spoke harshly about my business, and gave me this review, in which he is entitled to. But I would like to say in defense of myself and my business is the following. I thought cancelling the service would be the right thing to do. I didn't want to have to reschedule again, and make myself and my business look incompetent.

With that being said, I have a extremely important personal matter to deal with. Without getting to personal, this matter is highly important and needs my upmost attention. I know sometimes this shouldn't matter to the customer, but being an owner operator, I have to be there to do the job.

Its unfortunate that things had to play out this way, but its alright. At the end of the day, I will learn from this situation, improve on my customer service relationship, and hopefully achieve the goal to please the next customer I serve.

karihhewitt
karihhewitt
0 reviews Richmond Hill, ON
10/10

HIGHLY RECOMMEND!

I was very impressed with Rodney’s Services Inc. They responded to my request promptly and I had an appointment within the time frame I needed. They were on time , friendly , trustworthy and professional. I used them for a couple of pieces of furniture that had never been cleaned before and now they look brand new. I will defiantly use them again and recommend them highly.

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Company Response

Hey there,
thank you so much for the review.

DT Home Improvements Inc.
DT Home Improvements Inc.
1 review Toronto, ON
10/10

Excellent Cleaning Services

Rodney Cleaning Services has done multiple jobs for us. Each time their team provided excellent service, whether it was restoring our clients carpet to its original look, or ensuring our clients homes are spotless and clean after a project. The team is very polite, professional and precise. Would highly recommend.

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Company Response

Hey DT Home Improvement Inc, thank you so much for the review.

Private User
Private User
Private User reviews Mississauga, ON

First Review

10/10

Carpet Cleaning

In the past, I've had different people clean my carpet and these guys for sure blew me away. Not only with how professional they were and organized but also with how food they were able to clean my carpet for my stairs.

I recommend Rodney Services, if there's anything you'd need or want done. Before Thanksgiving, I plan to get another service done.

Thanks again for a great experience!

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Company Response

thank you so much for the review. we appreciate your business and we look forward to serving you again in the near future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rodney's Services Inc.

Rodney's Services Inc specializes deep cleaning services, such as Carpet & Rug Cleaning, Tile & Grout Cleaning, Strip & Waxing Floor, Blinds & Upholstery Cleaning, Renovation Clean-Up, and many more. We are your one stop shop for all your cleaning needs. Check us out on Facebook, Google, & Instagram.

Click the Website link and see all our prices and services.

Rodney's Services Inc Motto:
"Serve Your Neighbor, As Yourself"

CATEGORIES
Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, Renovation Cleaning, and Tile and Grout Cleaning
SERVICES
Carpet & Rug Cleaning, Tile & Grout Cleaning, Strip & Waxing Floor, Blinds & Upholstery Cleaning, Renovation Clean-Up,
WEBSITE
https://book.housecallpro.com/book/Rodneys-Services-Inc/655ad29245e04c8588980b53b7995c92
YEAR ESTABLISHED
6
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
E-Tranfer, Cash, Check, Visa, Debt
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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