Back yard patio stone installation.
I got inception Landscaping to do stone patio in my back garden about 155 sq ft. They started on time. That's about the only thing they did right. The workers were low skilled. They did a bad job laying down the patio stones. I called inception Landscaping to complain about bad job there workers were doing. They sent some other worker to relay the patio stones. These guys were better. After they left the next day I cleaned up the patio stones and discovered that they installed very old and faded patio stones. I complained about the the patio stones and told them that this not what I paid for and that are responsible for all materials for job they said they would do. They gave a 2 year warranty for this patio installation. From start to finish a bad job. I would not recommend this company.
- Approximate cost of services:
- $2,800.00
- Company Response
Hi Satpal,
Thank you for your feedback. However, regarding the stone quality, we bought it DIRECTLY from Beaver Valley(I can provide the receipt if you want). You were not satisfied with our first job, I submitted your feedback to our company. Our company redo the entire patio for you for the next day. We really don't have control on the stone quality as it was not produced by us. The stone that you chose is discontinued. We can't find it anywhere else. We've tried our best to meet your requirement. Hope you understand. Thank you.