Top town Movers Inc.

Thank you so much for your review and recommending us!

We appreciate your kind words, as well as the time you took for writing this review for us! :)
Providing our customers with an stress-free moving experience is what we always aim for , and we are very grateful you feel this way about your move! It is always a pleasure to work for people who take the time to appreciate the quality and professionalism of the services they pay for. Every review we get helps us to improve our services, as well as shows prospective customers that Top town movers is a moving company that can be trusted to take the utmost care of their belongings.

We'd love to meet again, so consider booking us for your next move, whenever the time comes!
Top Town Movers Inc.
4163000607

Thank you so much for your review and recommending us!

We appreciate your kind words, as well as the time you took for writing this review for us! :)
Providing our customers with an stress-free moving experience is what we always aim for , and we are very grateful you feel this way about your move! It is always a pleasure to work for people who take the time to appreciate the quality and professionalism of the services they pay for. Every review we get helps us to improve our services, as well as shows prospective customers that Top town movers is a moving company that can be trusted to take the utmost care of their belongings.

We'd love to meet again, so consider booking us for your next move, whenever the time comes!
Top Town Movers Inc.
4163000607

Thank you so much for your review and recommending us!

We appreciate your kind words, as well as the time you took for writing this review for us! :)
Providing our customers with an stress-free moving experience is what we always aim for , and we are very grateful you feel this way about your move! It is always a pleasure to work for people who take the time to appreciate the quality and professionalism of the services they pay for. Every review we get helps us to improve our services, as well as shows prospective customers that Top town movers is a moving company that can be trusted to take the utmost care of their belongings.

We'd love to meet again, so consider booking us for your next move, whenever the time comes!
Top Town Movers Inc.
4163000607

We are sorry to hear that your move did not go as the way you had portrayed it. Our customer’s satisfaction is our number one priority, and we take all customers concern serious and we escalate the matter to resolve the situation and satisfy our customers. At Top Town Movers, we treat our customer belongings like our own inventory.

In addition, you were provided with packing and moving services. During this time, you were not present, and we have evidence regarding this matter. In addition, your inventory submission was incorrect which led the labour time to exceed the estimation emailed. We highly recommend all customers to submit correct inventory for an estimation. All items were taken care with caution, we take before and after pictures when we pack and move customers items to avoid misled information, those pictures can be attached for further evidence.

Lastly, we had sent 3 additional movers at no extra charge to complete your move. Our movers worked back-to-back to complete your packing and moving services. In addition, our movers worked 2 full days to complete the services provided to you (Packing and Moving). No damages were caused throughout your move, as to your email there was a table that needed assembling and that was completed. Here at Top Town Movers, we have provided all the necessary steps in completing your packing and moving services. For further assistance, please do not hesitate to contact our Sales Manager Saba at 416-300-0607.

Top Town Movers Management

We are sorry to hear that your move did not go as the way you had portrayed it. Our customer’s satisfaction is our number one priority, and we take all customers concern serious and we escalate the matter to resolve the situation and satisfy our customers.

At Top Town Movers, we never blame any customer for any inconvenience, but we do take into consideration different factors. When customers submit incorrect inventories, it does lead to problems, as we sent out an email stating we are not responsible for any inventory that is not listed. In addition, packaging was not done by Top Town Movers, and everything was handled with care. None of your items were hit against the wall or dropped, the movers took caution with all your items.

Also, all your items were returned to your final destination and your concern regarding your damaged items were escalated. You have submitted 2 items that were damaged, and we have been waiting on the links, so we are able to proceed with the reimbursing process. Without, any links to the items that were damaged, it is hard to identify the weights of the items that were damaged during your move. Our sales manager Saba and sales representative Parth have tried contacting you everyday since the day of your move, as you called in and emailed us regarding these damages, but you have made no response. We have emails with stamped date and time and recorded phone calls.

In addition, a 3% extra charge is applied when paying by visa and if you like I could send me more information regarding that. Also, as stated at the start of the move, and when the contract was given to you it states that the basic insurance coverage is $0.60 per pound. Please send me the links to the items that were damaged, we can either repair it or reimburse you based on the basic insurance coverage of $0.60 per pound.

Please give us a call at 416-300-0607 and our sales manager Saba and sales representative Parth, will help resolve this matter as soon as possible.

Thank you

Top Town Movers Management