What started out as a promising new general contracting business ended up very poorly. 4 different jobs were performed. Removal of old popcorn ceiling and instal of new drywall and painting was a successful venture despite one of the painters being dismissive & rude.
The crew hired to do a deep clean clearly had never cleaned before. The site was left filthy and many places were simply not touched. After addressing the issues with video footage and photos I was told the staff did their job to the contractors satisfaction.
The third job was window cleaning. All went as expected
The fourth was an concrete sidewalk. Incompetent concrete masons, laying the concrete so that it is rippled and uneven. Not properly cutting in the pressure release lines, physical altercations between the crew complete with death threats and tools being used as weapons, the list goes on.
I had high hopes for ULPM but unfortunately this will be my last experience with them and Homestars should consider who they endorse. I come to Homestars for vetted, trusted trades so this experience has left a bad taste in my mouth with the legitimacy of how Homestars is selecting the trades to hilight. Do better
- Approximate cost of services:
- $10,000.00
- Company Response
We are sorry that we could not make you happy with some of our services. We do appreciate your feedback.
Client satisfaction is our ultimate goal and we are always happy to return to a job and make it right.