I hired Paradise to move my mom from a 1-bedroom condo to a new apartment just up the street. I spoke with John about the move, and he was professional and very helpful. He helped steer my mom away from making some bad decisions in the planning process. Communication was amazing leading up to the move and John called me the day before and morning of to confirm the timing of everything.
I was very surprised when John showed up at the move. It was really nice to have the owner working the job. John mentioned that he wanted to be at my move as he knew that my mom was nervous about things. John and Louis faced some obstacles at the move (loading dock was under construction, elevator was smaller than I had described, etc.) but they handled things amazingly. The move took longer than predicted, but John always informed us about what would have to happen to make it through the day.
The move went great, and John and Louis worked really hard. The best things I can say about them is that they were really friendly, calm, and did a great job communicating with us. This helped create a relaxing mood for what is normally a very stressful process. Highly recommend.