TH Fireplaces

Fireplaces
Calgary AB T2H 1K5
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TH Fireplaces
Star Score
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89%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for TH Fireplaces

Average customer rating:
10 10 (4 reviews)

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Charlene in Lethbridge
Charlene in Lethbridge
0 reviews Calgary, AB
10/10

Cleaning & maintenance service call

Very satisfied with the technician Amy that came to clean & check my fireplace. Patiently explained the operation of the remote control.

Approximate cost of services:
$155.00
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Matthew in Calgary
Matthew in Calgary
7 reviews Calgary, AB
10/10

Great Service that goes above and beyond!

We had a great experience with TH Fireplaces. They immediately replied to our service request on Homestars to have our two fireplaces cleaned and pilot lights restored.

Amy, the technician, arrived earlier than the scheduled time (which was great because it allowed us to get on with the rest of our day). It had been at least 5 years since our fireplaces were working/used. Amy went above and beyond and took both fireplaces apart,
thoroughly cleaned and vacuumed them both out. She repainted the fireboxes for both with heat-resistant paint, removed and cleaned the ceramic fake “logs” inside and cleaned the glass on both fireplaces. It’s nice to feel like the person you hired went above and beyond and really delivered value for your money.

We’ll be using TH Fireplaces exclusively from now on And I can’t recommend them highly enough. Amy was also pleasant and informative about how to care for our fireplaces in the future.

Approximate cost of services:
$250.00
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Dianne in Red Deer
Dianne in Red Deer
0 reviews Red Deer, AB
10/10

Fireplace Service (2)

This was our first fireplace service after basically neglecting both fireplaces for many years. Our technician Amy was very knowledgeable and explained everything very well. Fireplace looks sparkling and brand new after getting firebox repainted and glass cleaned.

Turns out the glass door in our basement unit was cracked and glazed and at risk of more or less exploding. TH Fireplaces is helping us to get a replacement door even though they were not the original supplier.

Highly recommend this company.

Approximate cost of services:
$235.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much Dianne for taking the time to leave us a review. Customer satisfaction is our #1 priority and we are pleased that you are happy with the service provided. We look forward to servicing your fireplace in the future as well!

Bill H.
Bill H.
2 reviews Calgary, AB

First Review

10/10

Fireplace Removal and Replacement

This was a complete makeover. Remove massive, outdated fireplace structure and replace with a top quality linear fireplace with complete remote control ( temperature control, flame height, automatic off ). New fireplace structure has a smaller footprint and is finished with Italian ceramic tile. Wall mount TV was incorporated in a shallow recess above fireplace. Cool Smart TV WLl kit and Horizontal vent installed to route heat away from TV. Demolition, construction, fireplace installation, installation of additional hardwood flooring and tiling all completed in 4 consecutive working days. All construction personnel wore masks and were very professional. Work area cleaned up every day. These guys were absolutely fantastic. Fireplace functions beautifully and heats our open concept bungalow quickly. Settings can be adjusted remotely to provide quick heating or just a smaller decorative flame. Timberwolf sent 3 men to check out all requirements and prepared a very detailed quote for us. We would not hesitate to recommend Timberwolf to prospective customers. Their sales team is enthusiastic, answered all of our questions and even pointed out a few things we forgot to ask. We are absolutely 100 % happy with our new fireplace.

Approximate cost of services:
$12,000.00
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Company Response

Thank you Bill and Alice for taking the time to provide us your feedback. We are very happy that your experience with us has been fully satisfactory. Thanks again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TH Fireplaces

Wide Selection of Quality Products Whatever you are looking for, we guarantee you can find it at TH Fireplace. We offer only the best fireplaces and fireplace products on the market to instantly add value to your home. Excellent Service & Experienced Technicians Our fireplace experts are fully equipped and ...
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