SMC Masonry

Masonry & Bricklaying
Pickering ON L1V 2P8
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96%

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Reviews for SMC Masonry

Average customer rating:
9.7 10 (43 reviews)

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wayne.heron
wayne.heron
0 reviews Toronto, ON
10/10

Masonry

MSC, were on time, clean, and very professional, the project went off with out any trouble, thanks Steve and your crew.

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Company Response

Wayne, your expertise assisted us in completing this project for you. The search for masonry units that we had to customize in order to match up the work for the restoration of this older home was worth the effort for the finished product.

SMC Masonry
www.smc-masonry.com
905-621-2030

Private User
Private User
0 reviews Pickering, ON
10/10

SMC Masonry Perfect Chimney Repair/Rebuild

SMC Masonry was a highly respected word-of-mouth referral and they completed a perfect chimney repair/rebuild that truly exceeded my expectations, both in speedy job completion and quality of work. You won't have any complaints with this company. Gentlemen, professional and fairly priced for top notch work.
J Jones

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Company Response

Thank you Julian for taking the time to post this review we appreciate it. It was a pleasure to work for you.
SMC Masonry
www.smc-masonry.com
905-621-2030

daveyp
daveyp
1 review Pickering, ON

First Review

0/10

concrete path & steps

I hired the above to install a concrete path & steps at the south side of my house & the job turned out to be an absolute disgrace. His finish (troweling) was atrocious, he supplied me with a detailed drawing along with his quotation on how the re-enforcing steel was to be installed. I felt he did not follow his spec., so upon completion, I had the concrete x-rayed & this confirmed my suspicions. There were just four pieces of rebar installed that would serve no purpose. The path has a twist to it & it slopes the wrong way in towards the house. I requested he returned my deposit which he refused & he came by my house demanding cash payment in full. His final words were "see you in court".

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Company Response

Hello Davep, despite our disagreements towards how the situation turned out with the job in question, I do sincerely hope you and your family members are keeping good health during these tough times.

Re: Concrete path and steps.

My company and each employee have a strict policy of : Best Foot Forward. Proper attire, behaviour, manner and disposition at all times.

Our client, Daveyp, from the start of excavation watched over every step performed. On completion of our extensive formwork, he brought over his neighbours, boasting on the quality of the form work. The next day requesting changes to width and also adding an additional 11 feet to the length. My man on site having cleared it through the office then informed the client "no charge" on the extra labour, only the material cost required. The client responded with " why would I need to pay anything more?" The First interaction that was not favourable from the Client's side.

Concrete arrived late afternoon due to COVID restrictions, finishing at dusk my men staying late into the evening under lights. That night it poured rain on the site (unforecasted). The next morning my employees arrived expecting a bad finish that would require remedial work. They were met by the client who had stepped on the pathway walking toward my guys who were told to clear off you are not working here any more. They explained they were there to do remedial work to correct the finish and were denied access. Company policy states no arguing with the client whatsoever.

Myself, I phoned the client in hope we could arrive at some agreement to make this right. My calls were unanswered. Again unanswered, while parked out front of his home the client informed me I was not wanted on his property. Apologizing and attempting to explain what could be done was repeatedly told no.

The client's deposit he attempted to claim back was denied as it was not enough to pay for the material cost. The client wrote the Better Business Bureau which we followed through with and they closed the case in our favour having been judged to have made every effort to satisfy the client. The client now apparently adopted a policy of social shaming on the internet that we will not participate in. We are willing to cooperate with our clients and follow through at all times however cooperation must be a two way effort.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about SMC Masonry

SMC MASONRY is a family oriented company that has a wide range of experience and 40 years experience working on high profile buildings in Toronto and Ontario. New builds of custom homes and masonry structures including schools. All work is supervised by a Gold Seal mason. Here to meet all your masonry needs. We cater to homeowner​s, business owners, and property managers no matter how large or small the project. Located in Pickering, and serving Durham Region and the G.T.A.

Whether your chimney is in distress or you are looking for a new door or window cut into your home, tuckpointing or new window sills we have the experience you need. Services include but are not limited to foundations, parging, tuckpointing, window sills, chimney repair and rebuilding, brick, block and stone work, window and door openings. We treat every project as if it were our own and are dedicated to getting a little better everyday.

Our Business Hours: 8:00 am to 5:00 pm

Covid-19 Update: We are open for business and following all the health and safety protocals to ensure our customers and employees are safe.

CATEGORIES
Masonry & Bricklaying and Chimney Build & Repair
WEBSITE
https://smc-masonry.com/
YEAR ESTABLISHED
1985
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
Money Orders, E-transfer, Cash
LIABILITY INSURANCE
Yes
DIPLOMAS
Gold Seal Stone Mason
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year warranty on chimney repairs.
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