My review is support by the many similar reviews on the better business bureau site related to this company which you should check.
This company was engaged to do warranty work on my stove. The owner contacted me and initially seemed quite good - knowledgeable about the product and said the part would take a week to secure. 2 weeks went by with no contact - I tried to reach someone - left messages (when the voice mail was not full) and had no reply. The warranty company also could not reach him - after many attempts 3 weeks after the initial contact they said the part would be in on a Monday and that they would install the next day. They were a no show on that day - blamed the technician that they were unable to reach all day. They said he would resolve it and has not resurfaced since. BBB reviews indicate that this company has a pattern of no shows, no communication and misleading statements. Steer clear of this company unless you want increased stress in your life. I am not sure where the glowing reviews on this site came from but look at the BBB reviews and you will get a clear picture.
- Approximate cost of services:
- $500.00