Superior Plumbing & Heating

Plumbing
Toronto ON M4P 1E2
Write a Review
Write a Review

HomeStars  >  Heating & Air Conditioning in Woodbridge  >  Superior Plumbing & Heating  >  Tricked into buying a new water tank instead of a simple repair
Olga at Summerhill
Olga at Summerhill
3 reviews Toronto, ON
0/10

Tricked into buying a new water tank instead of a simple repair

We called +1 (647) 372-2281 when our water heater stopped heating, and their technician tricked us into replacing our water heater; it turned out that the only thing that needed to be replaced was its thermostat. We were told by the t that the heater is beyond repair. Since we paid a deposit of $1200, they now want $550 as their restoking fee for a new unit (we cancelled the purchase right away so it has never crossed our threshold). They do not return our calls and so far I was unable to speak to their manager.

Approximate cost of services:
$550.00
4 of 4 people found this review helpful.
Was this review helpful?
Company Response

Hello! I am sorry to hear your experience. Please email us directly at info@Superiorplumbing.ca with your account details and I would be happy to review your concerns.

Superior Plumbing & Heating
https://superiorplumbing.ca/
416-639-7184