- Approximate cost of services:
- $1.00
- Company Response
Hi Lucy,
We really feel sorry that after providing you all the attention we possibly could, as well as a full refund for every penny you've paid, you still felt that all we deserve is 3 stars.
As a small business that aim to provide 100% customer satisfaction we're aware that not every problem is fixable, but in those cases the most important thing for us is to be fair with our customers, and that's why in every step of the way nobody argued with you and we were more then ok to send the technician again and again or refunding you whatever you paid.
We also thought that as a business owner you'll appreciate our effort and fairness, we are not in the business to mislead or scam anybody as you can see, and reading this review after investing money from our pocket to resolve the matter for your satisfaction (we still had to cover for the technician time, parts and more expenses involved after the full refund you received) is very frustrating and deceiving.