Wanted to go solar. These were the guys that had what I wanted. Great equipment,People, Lease agreement. Everything was just as they said other than the install date but that was the fault of covid-19. When the world shut down it messed with their schedual.
Do not go with Polaron Solar.
The turn-key solution they promised turned out to be a 2 year nightmare.
Poor attention to detail, poor response times, poor quality of work.
This was a project that was not standard. I have a metal interlock roof which if things were done properly would have involved both companies. Instead, Polaron insisted their installation method would be fine, and went ahead. Thus, my lifetime roof from Interlock has most likely been compromised.
My system did not pass the City of Edmonton electrical inspection, a roof mast was required. It took Polaron over a year to come and install the up to code mast.
When they did, they simply ripped the old casing from my house leaving damage down to the framing, and they just left it as is. They said they would compensate me for the emergency repairs I have had done, I'm still waiting to hear back from them. I had to engage with independent exterior contractors to fix the wall damage they left, and to rework the wiring on the roof as it was unacceptable.
Polaron workers would show up unannounced to my house. They did not clean up their worksite and I had to clean up their mess on several occasions.
The lack of professionalism and care was evident throughout the entire stressful experience.
Save yourself the stress and money, avoid Polaron at all cost.
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Having launched in 2013, and since weathered numerous provincial policy and regulatory changes that have threatened the industry, Polaron has endured as the largest residential solar company in Canada—with over 3,500 installs across the nation.
Operating locally in Alberta, Ontario, Nova Scotia, and PEI, we offer all-inclusive packages that include design, financial planning, installation, and professional maintenance.
Our dedicated team works tirelessly to ensure that each step of the process gets completed with care and precision. You get the best quality solar panel system as well as maximum savings, thanks to our innovative program that makes solar more affordable than ever.