Our hot water tank had finally given up after 20+ years of service. I posted a service request on HomeStar and was able to connect with Rocky Mountain Plumbing and Drain Cleaning. Ben from Rocky Mountain was able to stop by for a consultation session within the same day. He was on time and very courteous. During our consultation session, he provided different options for our water heater as well as some really good tips on our plumbing set up at home.
I received a quote within the same day and was scheduled in the next morning! I was very thankful that Ben spent his Saturday communicating with me and scheduled me in right away so we could have hot water by Monday!
The crew showed up on Monday and completed the installation of the new hot water tank plus additional furnace tune up service in a timely manner. They were very clear in communicating what needed to be done and provided status updates as the tasks progressed.
They were very careful moving the tanks in and out of the house. They were professional, friendly and courteous.
Upon completion of the project, Ben followed up with a phone call to check in and make sure everything went well. He also provided additional feedback on our furnace so that we could look into a solution to our ongoing problem with our furnace.
Overall, I had a very pleasant experience with Rocky Mountain Plumbing and Drain Cleaning. I would not hesitate to refer them to my friends and family if they ever need any plumbing services.
Thank you so much guys!
- Company Response
Thankyou for using us to take care of your home Kenny and glad we could help :)