Head office communications issues
Toronto
Booked a move to get a couple of heavy pieces out from a house basement. Was booked weeks in advance for 2pm for approx 1 hour of work. The day before, time changed to after another job. The team who did the work were excellent; mix-up was at head office planning.
- Approximate cost of services:
- $200.00
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- Company Response
We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.