Treelocate

Purchased five 5-foot cedars for $375 cash from Treelocate Nursery in November 2020. Planted, mulched, watered and fertilized as instructed by Mehdi, the guy who sold us the trees. Ten months later and 2 out of 5 cedars are dead. Both started yellowing in May, reached out to Mehdi and he told us to cut off brown branches and keep watering. That did not help, looks like the roots were damaged on those trees at the nursery. Planted same day in burlap bags on-site as instructed by Mehdi so root damage could not have been done during planting.

Now that the trees are dead, there is no recourse from the nursery. Mehdi said that there is no warranty on these trees as they are a wholesaler. By the way, $75 per 5-foot cedar is not a wholesale price. The best they could do is give me a tree at a discounted rate. I am not happy as there must be a warranty of some sort as I followed instructions and if the roots were damaged, it's not the customer's fault. Moreso, when I asked what is the discounted rate - I have yet to get a response.

They say that they are a wholesaler who only opened to the public during COVID closures. Not true! Their account on the local kajiji boards is 9 years old and they still have ads there, and every business is open now. So, they are selling to end consumers all the time at retail prices and without any warranty or recourse, trees that have a high failure rate. Buyer beware!!!