iCare Appliance Repair

I have used many companies to fix appliances however iCare has been the most competent when doing so. The technician knew exactly what the issue was and fixed it within minutes. He also gave pointers on how to maintain the refrigerator and keep it working for the upcoming years.

DW control panel was behaving abruptly and it was starting and getting switched off automatically at any time in between when dishwasher cycle is going on. The technician who came in the fist sight itself caught the issue and changed the control panel. Thanks for you help and support.

started with phone reception very attentive and responsive. Service man on site arrived on time as promised ; very professional and even have to come twice before problem was fixed but I'm very happy..

Thank you

They were able to diagnose my washing machine problem quickly and without removing the dryer stacked on top (unlike the other technician who came). They even replaced the control board without removing the dryer on top! Very nice.
I also appreciated that they brought two people over in case they had to remove the dryer (unlike the other technician who did that with just himself). They also wore shoe coverings and respected my space.

I called their phone number several times for inquiries and rescheduling. Each time, someone answered quickly and politely with no problem. Once I called around noon and no one answered but they actually called me back shortly to follow up, which really impressed me.

I feel like iCare really cares. It is a terrible inconvenience when an appliance fails and resolving the problem is usually another inconvenience compounded on top. iCare made it as convenient as possible.

The technician was very helpful and efficient. He arrived on time and completed the repair as promised.

Company was very pleasant to deal with and technician, Ali was knowledgeable and efficient. There was a delay due to parts availability but company was up to date on status and set up repair as soon as parts arrived.

This was the second technician to check on the uneven doors of the newly purchased LG refrigerator. The technician was good he tried doing floor level adjustments, however the the un-evenness of the doors still exists. The tech did not use any tools to adjust the doors. The doors are in level at the top but still one door is not fully aligned side ways towards the bottom. The technician suggested that I have to live with it.

My 3 year old dishwasher was just out of warranty and hadn't been working properly. The LG service rep told me it was working fine. It was a long battle but when ICARE got involved and sent Ali, the service was fantastic. Ali was very familiar with the product and knew what the problem was. Within a week (waiting for parts) my dishwasher cleans dishes again. I smile every time I hear the little jingle it plays when the cycle ends and the dishes are clean. It was a stressful few months battling with LG, but ICARE saved the day. I will certainly recommend them.

Freezer wasn't working. Tech came and had it repaired in an hour. Very personable and professional.

Excellent company and technician and I would highly recommend them. Very professional and friendly. The part was out of stock and they did there best to expedite it from kitchen aid